Terms of Service

1. Agreement to terms

By creating a Waboxa account or using our platform, you agree to these Terms of Service and to Meta's WhatsApp Business Messaging Policy, which governs how the underlying Cloud API may be used.

2. Your account

You're responsible for the accuracy of your account information and for all activity under your account, including actions taken by team members you invite.

3. Acceptable use

• You will not send unsolicited bulk messages ("spam") or content that violates Meta's Commerce or Business Messaging Policies.
• You will not use Waboxa to send content that is illegal, deceptive, or infringes third-party rights.
• You are responsible for obtaining proper opt-in consent from recipients before messaging them.

4. Fees and billing

Subscription fees are billed in advance on the plan cycle you select. Per-conversation charges from Meta are passed through at Meta's published rates. Failure to pay may result in suspension of your account.

5. Suspension and termination

We may suspend or terminate accounts that violate these terms, Meta's policies, or applicable law, with notice where reasonably possible. You may cancel your subscription at any time from account settings.

6. Service availability

We target the uptime described on our pricing page but cannot guarantee uninterrupted service, including where availability depends on Meta's infrastructure.

7. Limitation of liability

To the extent permitted by law, Waboxa is not liable for indirect, incidental, or consequential damages arising from use of the platform.

8. Governing law

These terms are governed by the laws of India, without regard to conflict-of-law principles.

9. Contact

Questions about these terms can be sent to support@waboxa.com.