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Security

How we protect your account and customer conversations.

Encryption

Data is encrypted in transit (TLS 1.2+) and at rest across all storage systems.

Access controls

Role-based permissions let you restrict who can view, send, or export conversations.

Audit logging

Every login, export, and permission change is logged and available to account admins.

Infrastructure monitoring

24/7 uptime and anomaly monitoring across our hosting and messaging infrastructure.

Vendor & sub-processor review

Every third-party service we rely on is reviewed for data-handling and security posture.

Data isolation

Each account's messages, contacts, and templates are logically isolated from other accounts.

Report a vulnerability

If you believe you've found a security issue, please email us directly rather than filing a public issue — we respond to all reports.

support@waboxa.com